Paratus case study

Connecting care where it matters

How Paratus Essential Services brought reliable satellite connectivity to the Sigombeni Red Cross Clinic — helping its team stay connected to the information and people they need.

Sigombeni Red Cross Clinic
Sigombeni Red Cross Clinic, Manzini
15 Computers now fully connected
30 Staff benefitting
8,672 Community members served
Overview

Reliable connectivity is more than a convenience

For healthcare providers, reliable connectivity is more than a convenience. It gives healthcare professionals access to information, improves communication and helps essential services operate more efficiently.

Through Paratus Essential Services, the Sigombeni Red Cross Clinic in Eswatini is now benefitting from reliable, high-speed Starlink satellite connectivity, helping its team stay connected to the information and people they need to support their work.

Slow internet, delayed administration and data capturing

Consultation rooms faced connectivity issues

Faster, reliable connectivity was needed

The clinic needed a faster and more dependable connection to support its administrative requirements, research and everyday communication.

Starlink Standard V2, installed in an hour
The solution

Starlink Standard V2, installed in an hour

On 10 June 2026, Paratus Eswatini installed a Starlink Standard V2 Kit with a 2TB Essential Services Plan at the Sigombeni Red Cross Clinic.

The Starlink service now supports the clinic's administration, research and communications, while its existing network continues to support its CMS and service delivery systems.

Following installation:

  • Completed in just one hour, without any challenges
  • 104 Mbps download recorded
  • 33 Mbps upload recorded
The impact

Everyday improvements that matter in a healthcare facility

1

Uninterrupted connectivity

  • No interruptions reported since installation
  • Emails received more quickly
  • A reliable connection for online research
2

Better clinical support

  • Research to support diagnosis
  • Health education materials prepared
  • Presentations delivered reliably
3

Connected to the wider network

  • Communication with colleagues
  • Contact with Red Cross Head Office
  • Around 30 staff benefitting
Connectivity with purpose

Extending connectivity to essential services

  • No interruptions to Starlink connectivity since installation
  • Faster access to information for clinical staff
  • More reliable communication with Head Office

Would they recommend it?

When asked whether they would recommend Starlink connectivity to other healthcare facilities, the clinic highlighted one key reason: the reliability of the connection.

Connectivity with purpose

Designed for the organisations that serve communities

Paratus Essential Services is designed to extend reliable connectivity to organisations delivering essential services to communities. At the Sigombeni Red Cross Clinic, that means giving healthcare professionals dependable access to communication and information — helping them stay connected, informed and better equipped to do their work.

Connecting essential services. Enabling greater impact.

Reliable connectivity for the organisations that keep communities running — wherever they are.

Case study photo